Support

We're here to help.

Have a question about SimplyHiragana? Found a bug? We'd love to hear from you.

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Contact Us

The fastest way to get help is to email us directly:

support@simplyhiragana.com

We typically respond within 24 hours.

Frequently Asked Questions

Is SimplyHiragana really free?

Yes — completely. All 46 hiragana characters, every study mode, every feature. No paywall, no subscription. Free forever.

Is my progress saved?

Yes. Your study progress, streaks, and SRS data are saved locally on your device. They persist as long as the app is installed. Deleting and reinstalling the app will reset your progress.

What are the different study modes?

SimplyHiragana offers six modes: Sequential (learn in order), Random (shuffled), Group (one character row at a time), Weak Points (focus on characters you struggle with), SRS Review (due cards only), and SRS Learning (cards still in the learning phase).

How do the swipe directions work?

After revealing a card, swipe right for Easy, up for Good, down for Hard, or left for Again. The app uses your rating to schedule when you'll see that character next — characters you find easy appear less often, while difficult ones reappear sooner.

What are mnemonic hints?

Every hiragana character has a built-in visual memory hook — a short phrase or image that connects the character's shape to its sound. For example: "Two chopsticks — ee as in eel" for the character that makes the "i" sound. Tap the hint button on any card to reveal it.

I found a mistake in the hiragana data.

Thank you for helping us improve! Please email support@simplyhiragana.com with the character and what needs to be corrected. We'll fix it in the next update.

How do I reset my progress?

You can reset all study data from the Settings tab inside the app, or by going to iOS Settings → SimplyHiragana → Reset. This cannot be undone.

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